Privacy Policy

Effective Date: October 3, 2026

Nichols Agency LLC (“Nichols Agency,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, request an insurance quote, contact our agency, or otherwise communicate with us.

Information We Collect

We may collect information you voluntarily provide, including:

  • First and last name

  • Phone number

  • Email address

  • ZIP code and other address information

  • Information about the insurance coverage you are seeking

  • Preferred method of communication

  • Information you provide when requesting a quote or contacting our agency

We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, and website usage information.

How We Use Your Information

We may use the information we collect to:

  • Respond to your insurance quote request

  • Contact you regarding insurance products and services

  • Provide quotes and assist with applications

  • Schedule appointments and follow up on requests

  • Provide customer service

  • Communicate with you by phone, email, or text message

  • Improve our website and services

  • Comply with applicable legal and regulatory requirements

Text Messages and SMS Communications

If you provide your phone number and separately consent to receive text messages, Nichols Agency LLC may send text messages regarding your insurance inquiry, quotes, appointments, customer service, and other communications for which you have provided consent.

Marketing and promotional text messages will only be sent when applicable consent has been provided.

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of text messages or HELP for assistance.

Consent to receive text messages is not a condition of purchasing insurance or obtaining an insurance quote.

How We Share Information

We may share information when necessary to provide insurance services, obtain or process insurance quotes, communicate with insurance carriers or service providers, operate our business, comply with legal requirements, or protect our rights.

We do not sell your personal information or share your mobile phone number with third parties for their own marketing purposes.

Information provided through SMS opt-in will not be sold or shared with third parties for their own marketing purposes.

Cookies and Website Technologies

Our website and service providers may use cookies or similar technologies to help operate the website, understand website usage, improve our services, and support marketing or analytics activities.

Data Security

We take reasonable measures designed to protect personal information from unauthorized access, use, or disclosure. However, no method of transmitting or storing information can be guaranteed to be completely secure.

Your Choices

You may contact us to request information about the personal information we maintain about you or to ask questions about how your information is used.

You may opt out of marketing communications at any time. For text messages, you may reply STOP to opt out or HELP for assistance.

Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites operated by third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

Nichols Agency LLC
7150 Whippoorwill Ln Ste 4
San Antonio, TX 78263
Phone:
210-942-4343
Email:
[email protected]